Etiquette

Etiquette is a set of customs and rules for polite behavior, especially among a particular class of people or in a particular profession. In a growing corporate world, it is getting increasingly important to maintain etiquettes defining the business impression. Every qualified student covets a job in top corporate companies. On being recruited, performance becomes the primary focus and little care is taken on the etiquettes that go along with the better performance. It is estimated that the first impression is created in 3 seconds of the meeting. For employees to succeed in business meetings conversational skills and manners are vital. Etiquette means manners practiced in a particular environment. Corporate etiquettes is one which is adopted in every business keeping in mind the ethics and integrity.

 

Basic Etiquettes

 

1) Maintenance of personal hygiene

One needs to maintain personal hygiene at every level, be it at home or professionally. Often people do not consider to pay heed to minute details like trimmed nails, neat hair, oral hygiene etc. It does draw attention during a meeting and so requires proper maintenance.

 

2) Dress Code

Your attire speaks volumes about you. The dress should be neat and presentable. For men, boot and belt must be a match, trouser and tie a match and socks and shoes matched. For women, it varies according to country and culture, but basic should be no excessive jewellery, no loud colour and no tight fitting dress.

 

3) Handshake

A simple handshake says a lot about the personality of an individual. A handshake should be firm and assertive.

 

4) Email etiquette

The subject of the email needs to be specific and short. Font and size should be legible and neat with proper alignment of the contents. Salutation and Conclusion should be polite. Before sending the email the grammar, punctuation and format should be checked.

 

5) Respect the place of work

The most important thumb rule in a corporate is to respect the place of work. While performance is significant, practicing the etiquette are requisite skills for career growth of very individual.

 

6) Telephone Etiquette

It is of utmost importance to make the caller comfortable and mot to be kept on hold for a long time. To start a conversation, the caller should identify himself first and then continue to give the required message. Patient hearing is necessary.

 

7) Dining etiquette

Table manners play an important part in making a favourable impression. They are visible signals of our manners and therefore essential to professional success.

 

Giving Business Card

It should be given and taken by right hand. The card has to contain name, company details and contact details.

 

Corporate etiquette acts as a deciding factor. The appearance and manners give a lot of information about you. One should always strike a balance.

 

Этикет представляет собой  совокупность обычаев и правил вежливого  поведения, особенно среди определенного  класса людей, или в той или  иной профессии. В растущем корпоративном  мире, она становится все более  важным для поддержания этикета  определении бизнес впечатление. Каждый квалифицированный студент жаждет работы в крупнейших корпораций компаний. В настоящее время на работу, производительность становится главным фокусом и  мало внимания уделяется на этикетки, которые выходят вместе с лучшей производительностью. Считается, что  первое впечатление создается за 3 секунды встречи. Для работников, чтобы добиться успеха в деловых  встречах разговорные навыки и манеры являются жизненно важными. Этикет означает манеры практикуется в определенной среде. Корпоративный этикет является одной который будет принят в  любом бизнесе с учетом этики  и добросовестности.

 

Основные Этикетки

 

1) Обеспечение личной гигиены

 Нужно поддерживать  личную гигиену на всех уровнях,  будь то дома или профессионально.  Часто люди не считают обращать  внимание на мельчайшие детали, как отделаны ногти, волосы  аккуратно, гигиена полости рта  и т.д. Это обратить внимание  во время встречи, и это требует  надлежащего технического обслуживания.

 

2) Дресс-код

 Ваша одежда говорит  о вас. Платье должно быть  аккуратно и презентабельно. Для  мужчин, загрузки и ремень должны  быть спички, брюки и галстук  матч, носки и туфли подобраны.  Для женщин, она меняется в  зависимости от страны и культуры, но основной не должно быть  чрезмерных украшений, никаких  громких цвет и не обтягивающие  платья.

 

3) Рукопожатие

 Простое рукопожатие  много говорит о личности человека. Рукопожатие должно быть твердым  и напористым.

 

4) Email этикета

 Тема письма должна  быть конкретной и короткие. Шрифт  и размер должен быть четким  и аккуратным при правильном  выравнивание содержимого. Обращение  и заключение должно быть вежливым. Перед отправкой электронной  почты грамматики, пунктуации и  формат должны быть проверены.

 

5) Уважайте место работы

 Наиболее важным эмпирическое  правило в корпоративном является  уважение место работы. В то  время как производительность  значительно, практикующих этикета  необходимых навыков для карьерного  роста очень индивидуально.

 

6) Телефонный этикет

 Это крайне важно,  чтобы вызывающий комфортно и  словцо, чтобы быть приостановлено  в течение длительного времени.  Чтобы начать разговор, абонент  должен определить сам, а затем  продолжать оказывать необходимое  сообщение. Пациент слушаний является  необходимым.

 

7) обеденный этикет

 Поведение за столом  играют важную роль в создании  благоприятного впечатления. Они  видны сигналы наши манеры  и, следовательно, необходимо  профессионального успеха.

 

 Предоставление бизнес-карты

 Это следует и брать  правой рукой. Карта должна  содержать название, сведения о  компании и контактные данные.

 

Корпоративный этикет выступает  решающим фактором. Внешний вид и  манеры дают много информации о вас. Нужно всегда баланс.

1!

 

Sport is probably as old as the humanity itself. It has been developing with the developing and growth of the mankind.

 

All over the world people of different ages are very fond of sports and games. Sport not only helps people to become strong and to develop physically but also makes them more organized and better disciplined in their daily activities. It makes for a healthy mind in a healthy body. Sports help people to keep in good health.

 

We all need to exercise. Even if you don't plan to make a career in sport you still have to practice. Regular exercise gives you more energy. That is why many people who suffer from general tiredness should take more exercise than more rest. Exercise makes you feel and look better. The best exercise is one which involves in repeated movements, those are: walking, jogging or swimming. Bending and stretching will add flexibility and feeling of lightness.

 

Among the sports popular in our country are football, basketball, swimming, volleyball, ice hockey, tennis, gymnastics, figure skating. A person can choose sports and games for any season, for any taste.

 

2!

Sport is very important in our life. It is popular among young and old people. Many people do morning exercises, jog in the morning, train themselves in clubs, in different sections and take part in sport competitions. Other people like sports too, but they only watch sports games, listen to sports news. They prefer reading interesting stories about sportsmen. But they don't go in for sports.

 

Physical training is an important subject at school. Pupils have got physical training lessons twice a week. Boys and girls play volley-ball and basket-ball at the lessons. There is a sportsground near our school and school-children go in for sports in the open air. A lot of different competitions are held at schools, a great number of pupils take part in them. All participants try to get good results and become winners.

 

3!

Sport helps people to keep in good health. If you go in for sports, you have good health and don't catch cold. Children and grown-ups must take care of their health and do morning exercises regularly.

 

There are some popular kinds of sports in our country: football, volley-ball, hockey, gymnastics, skiing, skating. Athletics is one of the most popular kinds of sports. It includes such kinds of sports as running, jumping and others. Everybody may choose the sport he (or she) is interested in.

 

My favourite sport is swimming. I go to the swimming-pool twice a week. But I prefer to rest by the lake or the river and swim there. My friend Kostya goes in for boxing. He is a good boxer and he is a brave and courageous boy. His hobby helps him in his everyday life.

 

1!

Never before in the history of the world have businessmen traveled so much as they do today. It is not surprising because we are living in a world of growing international trade and expanding economic and technical cooperation. Fascinating though it is for tourist, traveling however has become the most tiring of all the occupations for many businessmen and experts. Choosing a comfortable hotel to stay at is, therefore, a matter of some importance. There are plenty of good hotels, motels, and guest houses, in the world, conveniently located for major business centers. Many developing countries, such as India, Egypt, Nigeria, Lybia, etc have excellent hotels. Their numerous facilities include both large and small cocktail barber's shops and conference halls equipped with simultaneous, multilingual translation systems. There are parking areas which can accommodate a lot of cars. It might be useful for travelling businessmen and tourists to know that tailor shops, shoe repair shops and laundry, dry cleaning services are available for guests. People in the office help guests to book train or steamer tickets and rent a car. They are also ready to give all necessary information.

Nowadays people who go on business mostly travel by air as it is the fastest way of travelling. Passengers are requested to arrive at the airport 2 hours before departure time on international flights and an hour on domestic flights as there must be enough time to complete the necessary airport formalities. Passengers must register their tickets, weigh in and register the luggage. Most airlines have at least 2 classes of travel: first class and economy class which is cheaper. Each passenger of more than 2 years of age has a free luggage allowance. Generally this limit is 20kg for economic class passenger and 30kg for first class passenger. Excess luggage must be paid for except for some articles that can be carried free of charge. Each passenger is given a boarding pass to be shown at departure gate and again to the stewardess when boarding the plane. Watch the electric sign flashes when you are on board, when the "Fasten Seat Belts" sign goes on do it promptly and also obey the "No Smoking" signal. Do not forget your personal effects when leaving the plane.

 

2!

Employees of different countries usually go on business trips. Any firm chooses only best export for it. Companies can arrange such trips both in and outside the country. There are many reasons of going on business there are to make a contract, to discuss different terms of delivery, payment or shipment, to have tests, to do consultancy, to improve once professional skills, to work etc.

Usually itinerary of the trip is carefully planned by the head of the department or an executive. A business trip can be a long term or a short term one. Often an employee must give a financial report to the chief. As a rule businessman has a chance to go sightseeing or to visit theatres, or just have some rest after the working day. They also try to buy gifts or presents to relatives, friends and colleagues.

Business today is international, so business people often have to travel. On a business trip people may meet colleagues and business partners for a first time. It is usual for colleagues from different countries to experience cultural difficulties. Management styles are also differed from country to country. In some cases it is useful to get a piece of advice from a special agency, consulting on the questions of international business.

 

3!

My name is Maxim Sviridov. I work as a manager at the "Star tour" company. It is a Russian company which works in the business travel market. Two weeks ago I was sent by the administration of our company to London where I studied the English travel companies, their traditions, their marketing and management. Now my business trip is coming to an end and I want to share my impressions of English business world with you.

First of all English businessmen are well known all over the world for their honesty and decency. If an Englishman gives you his word he will keep it in any case. Besides that, nothing can prevent him from refusing the once taken decision. Of course, there are some exclusions, but they are so rare that nobody should put attention on them.

During the last two weeks my working day was approximately the same. Early in the morning I took a taxi to my hosts' headquarters, which is situated in the City - the business heart of London. First of all I usually asked Mrs. Lapital - my secretary if there were any letters or cables for me. Then she gave me my correspondence and fresh newspapers and I followed to my office-room. There I studied all documents that had come for my name and wrote a short report about previous business day and then faxed it to my native company in Vladivostok.

After that I went to Mr. Forsberg's office-room to get tasks for the new day and ask some questions about their company, its history, traditions, clients, and so on. After that I usually did what Mr. Forsberg told. My usual job was meeting with potential clients, discussing their rest plans and offering the services of Mr. Forsberg's company. I usually met 10 or 12 people a day. They were representatives of different social groups and communicating with them increased my knowledge of England, Englishmen and their psychology greatly.

This business trip was a great chance for me and I hope I used this chance fully. Now I know a lot about Western business world, about travel business and this knowledge will help me in my future career.